Efficient Group Management with Sub-Blocks
With Backstage, organizing diverse groups such as vendors, artists, and security is streamlined through the use of sub-blocks. This powerful feature enables you to manage each group independently, assigning customized room inventories and booking parameters tailored to their needs. Ideal for large-scale events, Backstage ensures seamless coordination and specific accommodations for every team involved.
Create Sub-blocks: Separate your groups into distinct categories, making it easy to manage each with tailored settings.
Allocate Room Inventory: Distribute rooms based on group needs, ensuring everyone has the right accommodations.
Seamless Group Coordination: Ensure smooth communication and coordination for each group with Backstage’s centralized features.
Enhanced Flexibility With Custom Booking Links
Backstage gives you full control over approvals and budgets, providing a level of customization essential for complex events. Event organizers can send custom booking links directly to guests based on sub-block groups, allowing each group to book within specific parameters, such as room type or rates.
Manage and Send Customized Booking Links: Easily send personalized links to groups, letting them book rooms tailored to their needs.
Set Custom Parameters: Customize booking details, from room types to rates, for each group or individual.
Flexible Payment Options: Offer guests the choice to pay for their own rooms or bill them to a master account, giving flexibility based on guest preferences and group requirements.
Flexibility and Tailored Approvals
Whether you’re handling hundreds of rooms or adjusting dates for last-minute changes, Backstage allows admins to manage bookings easily. Guests can make changes to their reservations (such as check-in dates or room types), which admins can approve or decline directly within the system. All reservation updates are logged, with a full history to keep track of each change.
Flexible Options for Guests: Guests can submit reservation adjustments or requests with a single click, giving organizers the option to review and approve.
Control Guest Details: Quickly view, edit, or update guest information to ensure everything stays accurate.
Approval Integration: Streamline the booking approval process, allowing organizers to review and approve reservations easily from the platform.
Financial Transparency: Event organizers have full visibility into commissions and rebates in real time, providing an accurate view of financials and simplifying reconciliation.
Automated Room Block Management
With Backstage, room block management becomes faster and more efficient. Import large guest lists and automatically generate individual confirmation numbers for each guest without manual entry. From there, it’s easy to communicate updates or send confirmations to guests.
Comprehensive Booking Tables: See all reservations, approvals, changes, and guest details in one organized table, helping you keep track of everything at a glance.
Manage Guest Communications: Quickly email guests, send confirmations, or update them about their booking status.
Edit Bookings Easily: Adjust reservations, reassign guests to different groups, or switch hotels effortlessly.
Customizable Email Builder and Communication Logs
Keeping guests informed and engaged with your brand is simple with Backstage’s customizable email builder. From colors and logos to CTA buttons, you can tailor every detail to align with your brand. Send confirmations, reminders, and updates at scale, and schedule emails to reach your guests at just the right time. You can even review email logs to see the history of communications with guests, preview messages before they’re sent, or resend them as needed.
